AI and biometrics – What is permitted, what is prohibited, and what simply needs to be labelled?
Access controls via facial scanning, age verification in e-commerce, voice recognition in customer service, or emotion analysis in video calls – there are many practical applications for biometric systems in business. Artificial intelligence (AI) makes many of these systems better, faster and more effective. But the use of AI in conjunction with biometric data is not only drawing the attention of data protection authorities – against the backdrop of the AI Regulation (AI-VO), many companies are faced with the question: Which biometric applications are prohibited under the AI-VO, which are considered high-risk, and when do ‘mere’ transparency obligations apply?
